Founded in Sligo in 2004, Fastcom provides a range of connectivity and network operations services for multi-site retailers across Ireland and the UK. The company’s unique software allows businesses to view and manage their entire network and all connected devices from one location – ensuring unrivalled security, fast diagnosis and alignment of resources with need. In total, Fastcom manages over 30,000 network connected devices.
Retail security is a core driver for customers to implement Fastcom solutions. These include real-time automated threat response and alerts, as well as high-speed identification and resolution of unsecure devices in a customer’s infrastructure.
The jobs and external investment reflect Fastcom’s increasing presence in the Irish and UK market as it continues to expand its customer base. The company boosted its sales and revenue by 25% this year, with plans to double its turnover in the next three years.
As well as expanding its operations in Ireland and the UK, Fastcom currently has business prospects in Singapore, Holland and Belgium.
Ross Palmer, managing director, Fastcom, said: “Fastcom is a rapidly-growing business and we need additional staff to support our business activities. This investment will allow us to serve existing and prospective customers even better as we continue to develop our software and invest in our staff.
"Fastcom is unique in Ireland; no one else is doing what we do. By pulling a company’s whole network together and looking at its IT holistically, we can diagnose problems quickly and reduce callouts from IT service people by 50%. We strive to make IT people more productive and actively help them identify areas for improvement to boost business performance.
“As business owners become increasingly aware of the risk posed by data breaches and malware, that service is crucial. Companies simply cannot afford the downtime caused by technical glitches—or the bad press that follows. What we offer businesses is insurance and peace of mind.”