Wednesday, 17 September 2014

Bizquip provides new sustainable managed print service for Sherry FitzGerald in €280K deal

Bizquip, an Irish IT provider, has announced the implementation of a new managed print and document service for Sherry FitzGerald; Ireland´s largest Estate Agency firm. The overall value of the deal is €280,000 over five years and includes equipment, software and managed services, leading to a more sustainable, intelligent technology service.

Bizquip was awarded a competitive tender to provide the new print service, and also a suite of Ricoh Multifunction Devices (MFDs), to support business needs at Sherry FitzGerald. The new technologies have been implemented in the head office in Ballsbridge, Dublin and in 21 branches of Sherry FitzGerald’s residential and commercial sales operations across Dublin, Cork, Galway and Limerick.

As a result of this implementation, Bizquip’s managed service will generate 15% print and energy cost savings for Sherry FitzGerald due to increased control of print and document outputs. It will also enable a 20% reduction in paper wastage, delivering on environmental objectives for the business. With the new solution Sherry FitzGerald will also have greater reporting capabilities on device usage, as well as a fixed cost per copy so it can accurately forecast costs over the next five years.

Stephen McCarthy, senior account consultant, Bizquip said, “Sherry FitzGerald is very forward thinking in its adoption of the latest technologies. They wanted a solution that would help deliver greater services for their estate agents and customers, and would support the business as it continues to grow. The devices and services we have provided, coupled with the projected cost savings, will also ensure the new service management pays for itself over the term of the contract.”

Additionally, Bizquip has provided further software technology and services that are improving productivity throughout Sherry FitzGerald’s team of estate agents, which includes the Ricoh Smart Device ‘Print&Scan Apps’. As the agents are always mobile and moving between properties, smart devices are integral to the progression of business operations. The agents can now easily and securely print or scan photos, finance information or property brochures directly from their mobile phones or tablets, saving time and improving service for customers.

In Sherry FitzGerald’s head office, the new ‘Follow Me Print’ capability has assigned individual PIN numbers for each employee so costs can be allocated accurately across the business. This facility is having the added benefit of reducing print volumes as employees become more conscious of their printing levels.

Brian Dooley, IT director, Sherry FitzGerald said, “We have worked with Bizquip for more than 25 years and when this project went to tender, they once again rose to the top in terms of the service they could offer. Bizquip’s business-orientated focus, high-end systems and their proven commitment to customer service secured the contract. The new Ricoh technology will meet the evolving needs of our business for years to come and we are safe in the knowledge that the Bizquip team will provide excellent proactive support every step of the way.”

On top of the environmental benefits delivered from the reduction in print volumes and paper wastage, the devices supplied by Bizquip also include the Ricoh ‘@Remote’ software, which generates sustainability reports on CO2 emissions and power usage, allowing Sherry FitzGerald to implement environmentally conscious printing policies and further reduce costs.

The new system also has inbuilt intelligence that will routinely log any service requirements with Bizquip and automatically order new consumables, such as toner, when needed. This will greatly reduce the administration time needed to manage and support any of the devices across the 22 locations and remove the need to store additional products on site.