Tuesday, 9 February 2016

Safer Internet Day 2016

Safer Internet Day 2016 is taking place today, on the 9th February, with the themePlay your part for a better internet!
Coordinated in the UK by the UK Safer Internet Centre the celebration sees over a thousand organisations get involved to help promote the safe, responsible and positive use of digital technology for children and young people.
They will be joining hundreds of individuals supporting the #SID2016 social media campaign to play your part and #shareaheart, which is set to reach over 4 million in a mass tweet at 8am today.
The day of positive action comes as the UK Safer Internet Centre launches a new report, Creating a Better Internet for All, that highlights young people's experiences of online empowerment and online hate. 
Schools across the UK will be using the UK Safer Internet Centre’s Education Packs and Safer Internet Day TVfilms to explore these issues, and later today the UK Safer Internet Centre will be taking a group of young people to Number 10 Downing Street before hosting an event at the BT Centre in London to hear young people’s perspectives. 

Growth for Irish IT company

Data Solutions  announced it is investing €5 million and creating 20 new jobs to bring its team to 40. The leading Irish IT solutions distributor aims to triple its business over the next three years to €80 million turnover on the back of this investment.

Part of the investment will be used to penetrate the competitive UK market, with new offices in Theale, Reading. This expansion will be used to bring best-in-class IT solutions from leading vendors Nutanix and Skyfii to the UK market. Data Solutions expects its UK operations to grow to the same size as its Irish business by 2018 and is targeting £30 million in UK turnover by then.

The 20 new positions are being divided evenly between Data Solutions’ Dublin headquarters and its new offices in Reading. Roles are spread across technical support, sales and marketing and will be filled by 2018. The company has already hired two new account managers in Ireland and a managing director and sales manager to run operations in the UK.

Along with Nutanix and Skyfii, Data Solutions has also signed partnerships with leading vendors Arista, CommVault and Supermicro. Other vendors Data Solutions works with in Ireland include Aruba, Check Point, Citrix, Dell Wyse, RSA Security and ShoreTel. It also has channel partnerships with the likes of Capita, Trilogy Technologies and Integrity 360.

Speaking about the announcement, Michael O’Hara, group managing director, Data Solutions said: “We’ve achieved exponential growth in the Irish market over the past few years and now we want to do that in the UK. We have a strong network there already and we’re bolstered by our new partnerships to grow a real presence now.

“Our value comes from being more than a distributor. We’re passionate for partner growth and our team has the in-depth sales and marketing skills that can only be developed from being a true IT specialist unit. We choose products that will grow quickly and fast-track the introduction of disruptive new technologies to the market.”

Andrew Brewerton, channel manager, Nutanix added: “We are committed to establishing strong relationships with our distributors and partners to deliver the best experience for customers. With its strong channel and remarkable ability to bring new technologies to market, Data Solutions has given us access to top-tier resellers in Ireland, which has been instrumental to our own growth in the region. We see a lot of opportunities in delivering invisible infrastructure, where computers, storage and virtualisation can be converged at any scale. We look forward to seeing the success with Data Solutions replicated across the UK.”

Data Solutions specialises in security, next generation data centres and unified communications. The company has achieved steady year-on-year growth over the past 25 years. Through its channel, it can mobilise a sales force of more than 600 enterprise sales specialists.

Monday, 8 February 2016

New appointments for Irish Solutions Company

Voxpro, Ireland’s largest, international provider of customer experience and technical support solutions to the world’s most exciting and innovative tech companies, has today announced the appointment of two new Board members, Louise Phelan and Aidan O’Shea.

Louise Phelan is Vice President of Global Operations for Europe, Middle East and Africa, PayPal. Aidan O’Shea is responsible for leading Voxpro’s management team in his role as Managing Director.

Dan Kiely, CEO, Voxpro said: “Our success to-date has been built on delivering Beautiful Customer Experience (BCX) in partnership with, and on behalf of, our clients which we do through the hard work, talent and determination of our team of extraordinary people. As part of our US expansion plans, we are delighted to welcome both Louise and Aidan to the Board of Directors. These appointments will feed into this strategy and allow Voxpro to scale internationally.”

Voxpro’s newly opened centre of excellence in Folsom, California, which will have its official launch in March, is one of many steps the business is undertaking as part of its expansion into North America. From Folsom, Voxpro is within driving distance of their clients who are predominantly based in the San Francisco’s Bay Area, which lends well to the partnership relationship that Voxpro fosters with their clients.

Dan continued: “Louise’s senior leadership experience is what sets her apart in informing strategic decisions for scaling businesses. Her talents in growing multinational companies such as PayPal and GE, will assist Voxpro as we face into this dynamic growth period.

“Similarly, Aidan has been an outstanding addition to the Voxpro family since he joined us as Managing Director in 2014. His ability to devise sustainable, win-win, growth strategies that deliver lasting value for our clients gives him the edge in our push for growth.”

Louise Phelan was named Ireland’s ‘Most Trusted Leader’ at the 2014 Great Place to Work awards and ‘Irish Innovation Champion’ at the 2014 Innovation Luminary awards. At PayPal, she currently leads the Global Operation team in Dublin, Dundalk and Berlin, working together in a culture of collaboration, respect and innovation.

Speaking on her appointment, Louise Phelan said: “I have admired how Voxpro has completed disrupted the outsourcing industry and adapted it to suit their clients’ business needs and culture. As they continue to innovate and grow, I am excited to be involved in creating an international footprint.”

Aidan’s previous experience includes 10 years in the outsourcing industry, where he worked in senior operations and commercial roles. He also served as a member of the Board of Directors at one of Ireland’s largest outsourcing firms and has worked as a management consultant in Ireland and the UK.

Aidan O’Shea, said: “Voxpro has demonstrated phenomenal growth potential and by adding to the mix of existing skills and talents on the Board, we will be able to continue to grow on an international level. Personally, I am looking forward to seeing this stage come to fruition as we continue to redefine the way Customer Experience is delivered.”

Voxpro’s international and indigenous partners include iconic tech companies that are truly changing the world such as Google, Airbnb, Nest, Etsy, Stripe, Red Bubble and Weebly. Established twenty years ago by co-founders, Dan and Linda Kiely, Voxpro operates successfully from three purpose built facilities in Cork, together with offices in Dublin, San Francisco and Folsom.